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From Niantic to LVMH: Mathieu de Fayet on innovation, AI, and building the future

Few individuals bridge the gap between technology and consumers as seamlessly as Mathieu de Fayet. From being on the founding team of Niantic, the creators of Pokémon GO, to spearheading applied innovation at LVMH, Mathieu’s career took him on a “wild ride” on both sides of the Atlantic. Speaking with us for the Selected podcast during Web Summit 2024, he shared insights on blending creativity with emerging technologies like AI and blockchain, and the lessons learned from Silicon Valley, the luxury industry, and his favorite books.

Pokémon GO: thinking big

Being part of launching Pokémon GO was a milestone in Mathieu’s career. Despite starting with a small team of just 35 people, the game became a cultural phenomenon, achieving over a billion downloads and generating substantial revenue. Mathieu attributes this success to visionary leadership and close collaboration between engineering and business. What makes the difference between visionaries and others, he said, is the ability to think big, even with a small team.

AI’s role in luxury: blending creativity and technology

At LVMH, Mathieu’s job title is Chief Applied Innovation Officer. “Every word counts, except maybe the word chief,” he joked. Joke aside, the main word here is “Applied”; rather than ten years from now, the AI Factory he leads focuses on what can be done within the next three years to leverage AI across the product lifecycle—from conception to after-sales services. He shared an example of AI enhancing customer relationships, for instance by playing the role of a co-pilot for sales associates at Tiffany’s, connecting past purchases and life events to suggest the perfect next product.

Embracing emerging tech in the luxury sector

Mathieu emphasized that innovation in luxury requires a delicate balance of tradition and technology. At LVMH, efforts include creating digital twins for products and combating counterfeiting with blockchain technology. The group also explores immersive experiences to elevate customer satisfaction in stores. When buying a bag, for instance, “the experience that you get when you buy it is something that makes the difference between like a top, top, top luxury store versus another one,” Mathieu explained.

Our conversation also covered the books he recommends, how other French techies have found success in Silicon Valley before him, why he moved back to Europe, and more. Having shared the stage with Mathieu at VivaTech in 2016, right before the launch of Pokémon GO, made this episode particularly special, and we hope you’ll enjoy listening to it.

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Last week, I spent three days at Bits and Pretzels in Munich — a startup-focused event with a distinctly Bavarian flavor. Think Oktoberfest meets startup conference, complete with dirndls, lederhosen, and more beer than you might expect. As someone building an AI-powered event platform, I went in with a specific mission: Observe how startups actually market themselves at events. Here’s what I discovered: GoodBytz: The power of good demos What they did: Robotics startup GoodBytz set up a booth where its robots prepared kaiserschmarrn (a traditional German dessert) all day long. Why it worked: Nothing beats seeing a product in action. While other booths had brochures and demos, GoodBytz’s robots were actually cooking. The smell, the movement and the end result stirred together an experience that people will remember and talk about. The lesson: If you have a physical product, show it in action. The old writing adage generalizes well: Show, don’t tell.  Let people see, hear and touch the product. WeRoad: The bathroom hack What they did: Posted “Missing Investor” flyers in bathroom stalls with QR codes pointing to their website. Why it worked: Pure genius. Every startup at the event was looking for investors, but the “Missing Investor” headline, while a bit on the nose, proved irresistible. Plus, bathroom stalls are one of the few places where people have 30 seconds to actually read something. The lesson: Think about where your target audience’s attention will remain undivided. Sometimes, the most effective marketing leverages the most unexpected places. Emqopter: Visual impact matters What they did: Designed a bright orange booth that displayed their drone prominently. Why it worked: In a sea of grey, white, beige and brown, Emqopter’s bright orange booth was impossible to overlook. The drone was real, too, and proved a real conversation starter. The lesson: Your booth is competing with hundreds of others. Make it visually distinctive and ensure your product is the hero. Quests: Community building using the product What they did: Created a busy, branded booth with accessories (toy car, traffic cones, a bulletin board) and used their anti-loneliness app to build communities among founders at the event. Why it worked: Quests used their product to solve a real problem right at the event, and the busy booth design generated energy and curiosity. The lesson: Use your product to solve a problem at the event — if it’s possible, of course. Demonstrate your value in real time. Dyno: Event-themed marketing What they did: Distributed branded electrolyte packs with the tagline “Your hangover ends. Your pension lasts – with Dyno.” Why it worked: Dyno aligned its messaging perfectly with the Oktoberfest theme. Every attendee was thinking about beer and hangovers, so Dyno’s goodies were quite relevant. The tagline was clever, memorable, and directly addressed a pain point most people at the event might have to deal with later. The lesson: Tailor your marketing to the event’s theme and culture. The more you tie your messaging and product to the context, the more memorable you become. So, what did I learn? Event marketing is about more than just showing up and setting up a booth; you have to understand your audience and create experiences that people will remember. Here’s what really struck me: most startups and even big companies don’t know how to leverage events properly. They book the booth, show up and hope for the best; maybe they bring some branded pens and a pop-up banner. Then they’ll go back home and wonder why they spent €5,000 in exchange for 50 business cards that never convert. The startups that stood out at Bits and Pretzels understand something fundamental: event ROI isn’t about booth size or location; it’s about strategy, creativity and planning. None of the startups above improvised on-site, or planned something the night before the event in their hotel rooms. They laid everything out 4-6 weeks before the event. A solid pre-event strategy is what separates successful event marketing from expensive booth rental.  But what matters most for early-stage startups is that you don’t need a massive budget to stand out. WeRoad’s bathroom stall hack probably cost €50 to print the flyers. A standard booth package at Bits and Pretzels would go for €3,000 to €5,500. The ROI difference is staggering when you compare the cost per meaningful conversation. That’s the difference between simply spending money and investing smartly. Building Sesamers has taught me that helping startups find the right events is only half the equation. The other half is helping them understand how to maximize ROI once they’re there. Good props aren’t a marketing expense; they’re opportunities to meet customers, investors and partners, and strike up engaging conversations.

Events + 1
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