Sesame Summit 2026 – application open

Ben’s List 80

Entrepreneurship

What I Learned Raising $30M in Venture Capital

“You can define yourself and your company by what you are not, as well. Highlight useful contrasts. We stated that we were not an ICO scam, just SaaS. We were a pretty simple business to conceptualize: We quickly generate accurate tax accounting reports. We are a play on the whole crypto market and the obvious interest that tax authorities will have in that market.”

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Photo by Austin Distel / Unsplash

Community

How can Transactional Analysis theory be applied to community building?

” There can be many examples of “crossed wires” when we communicate in the workplace and our home life. This can also happen in our communities, and that’s where conflict can arise – and people may even choose to leave a community.”

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Moderator Mayhem (Game)

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AI

“Until the current wave of generative AI tools changed everything, most people thought of creativity like a genie – a skill that only the fortunate few could summon at will, but which remained elusive for many.”

Sustainability: "In this image, I tried to marry the concepts of sustainability and AI. First I visualised AI, represented by the glass cubic structures because to me, AI feels like something structural. Inside the cube are layers of squares and dots. These represent data sets. Once I was happy with it, I started to work on visualising sustainability. I represented it through grass and flowers as it’s something that people can easily relate to and understand." Artist: Nidia Dias
Photo by Google DeepMind / Unsplash

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Fundraising 4 minutes ago

The European AI customer support market is experiencing unprecedented consolidation, with traditional helpdesk solutions rapidly giving way to intelligent agent platforms. Leading this transformation is GetVocal, which has secured €24 million in Series A funding led by Creandum to accelerate its AI-powered customer support platform across European markets. This funding round positions GetVocal among the better-capitalised European AI customer support startups, reflecting growing investor confidence in the sector’s potential to reshape how businesses handle customer interactions. The round’s timing coincides with increased enterprise demand for AI solutions that can handle complex customer queries whilst maintaining the personalised service European customers expect. Creandum leads AI customer support investment surge Creandum’s investment in GetVocal reflects the Stockholm-based VC’s systematic approach to backing European B2B software companies with strong product-market fit. The firm, known for its early investments in Spotify and Klarna, sees particular value in GetVocal’s ability to navigate the complex regulatory landscape that governs customer data across European markets. “GetVocal has demonstrated exceptional understanding of European enterprise needs, particularly around data sovereignty and GDPR compliance,” said a Creandum partner. “Their platform doesn’t just automate customer support—it enhances the quality of customer interactions whilst ensuring full regulatory compliance across all EU jurisdictions.” The investment aligns with broader European VC interest in AI infrastructure companies that can serve fragmented European markets effectively. Unlike their Silicon Valley counterparts, European AI startups must navigate 27 different regulatory frameworks, making compliance-first platforms like GetVocal particularly attractive to enterprise customers. Beyond capital, Creandum brings valuable go-to-market expertise across Nordic and broader European markets, where enterprise software adoption patterns differ significantly from US markets. This strategic partnership positions GetVocal to compete effectively against both established players like Zendesk and emerging AI-first competitors such as Intercom’s Resolution Bot. European AI compliance creates market opportunity GetVocal’s platform addresses a critical gap in the European customer support market: AI-powered automation that maintains compliance with stringent European data protection regulations. The company’s technology processes customer interactions in real-time whilst ensuring all data remains within appropriate geographical boundaries—a crucial requirement for European enterprises. The startup plans to deploy the Series A capital primarily across product development and European market expansion, with particular focus on DACH and Benelux regions where enterprise AI adoption is accelerating. Current metrics indicate strong traction, though specific customer numbers remain undisclosed. “European businesses need AI customer support solutions built specifically for European requirements,” explains GetVocal’s CEO. “We’re not adapting a US platform for European markets—we’re building European-first technology that happens to compete globally.” This European-centric approach extends to GetVocal’s multilingual capabilities, supporting seamless customer interactions across major European languages whilst maintaining context and nuance that generic AI platforms often miss. The company’s technology stack is optimised for European cloud infrastructure, ensuring low latency and high availability across the continent. GetVocal’s Series A success signals growing European confidence in homegrown AI solutions, particularly those addressing specific regulatory and cultural requirements that global platforms struggle to meet effectively. As European enterprises increasingly prioritise data sovereignty, startups like GetVocal are well-positioned to capture significant market share from incumbent providers.

Fundraising 38 minutes ago

European businesses are drowning in regulatory complexity. Between GDPR, the Digital Services Act, and incoming AI regulations, compliance teams are stretched beyond capacity. This mounting pressure has created fertile ground for automation solutions that can navigate the labyrinthine world of European regulatory requirements. Enter Condukt, a London-based compliance automation platform that has emerged from stealth with $10M (€9.2M) in Series A funding. The round was co-led by Lightspeed Venture Partners and MMC Ventures, two investors with deep European portfolios and a proven track record in regulatory technology. This funding represents more than just capital injection—it signals growing investor confidence in European regulatory technology solutions. While Silicon Valley VCs often view European regulations as burdens, savvy investors like Lightspeed and MMC recognise them as moats that create defensible market opportunities. Compliance automation funding attracts heavyweight investors The investor composition reveals strategic thinking beyond mere cheque-writing. Lightspeed Venture Partners brings Silicon Valley scaling expertise to European regulatory challenges, whilst MMC Ventures contributes deep knowledge of the UK and European enterprise software landscape. This combination positions Condukt to bridge the gap between American growth ambitions and European regulatory realities. “The regulatory landscape in Europe is becoming increasingly complex, creating genuine pain points for businesses of all sizes,” explains a partner at MMC Ventures. “Condukt’s approach to automating compliance workflows represents a significant market opportunity as companies seek to reduce risk whilst maintaining operational efficiency.” The timing is particularly astute. European companies face an unprecedented regulatory burden, with new frameworks like the AI Act adding layers of compliance requirements. Unlike their American counterparts, European startups cannot simply ignore regulations—they must build compliance into their DNA from day one. Targeting fragmented European compliance markets Condukt’s platform addresses a uniquely European challenge: navigating multiple regulatory jurisdictions simultaneously. Unlike the relatively homogeneous American market, European businesses must comply with 27 different national implementations of EU directives, plus sector-specific regulations. The startup plans to use the funding to expand across European markets, with particular focus on financial services and technology sectors where regulatory scrutiny is most intense. Their approach recognises that compliance is not just about avoiding fines—it’s about enabling business growth through regulatory certainty. Founded in 2021, Condukt has already attracted enterprise clients seeking to automate their compliance workflows. The platform integrates with existing business systems to provide real-time regulatory monitoring and automated reporting capabilities. This funding round positions Condukt within the broader European RegTech ecosystem, competing with established players whilst carving out a distinct niche in automation. The company’s emergence from stealth mode suggests confidence in their product-market fit and readiness to scale across fragmented European markets. As European regulatory frameworks continue evolving, Condukt’s €9.2M war chest provides the resources needed to stay ahead of compliance requirements whilst building the infrastructure European businesses desperately need.

Fundraising 2 hours ago

The European e-commerce landscape is undergoing a fundamental shift as consumers demand increasingly personalised shopping experiences, yet most retailers still rely on static search and discovery mechanisms built for a pre-mobile era. Enter Albatross, the London-based startup that has raised €10.5 million in Series A funding to transform how customers discover products through real-time, AI-powered recommendations that adapt to individual behaviour patterns. The round was led by MMC Ventures, with participation from several strategic investors who recognise the massive opportunity in reinventing product discovery for modern retail. The funding positions Albatross to capitalise on the growing demand for sophisticated recommendation engines that go beyond basic collaborative filtering to deliver truly personalised shopping experiences across Europe’s fragmented retail markets. Product discovery funding attracts European venture interest MMC Ventures’ decision to lead this round reflects the fund’s thesis around infrastructure plays that can scale across multiple European markets. The London-based VC has consistently backed companies that solve fundamental technical challenges for enterprise clients, and Albatross fits squarely within this strategy. “We see Albatross addressing a critical pain point that affects conversion rates across the entire e-commerce ecosystem,” noted a spokesperson from MMC Ventures. What makes this particularly compelling from a European perspective is Albatross’s approach to handling the region’s complex regulatory environment. With GDPR compliance built into the core architecture and upcoming AI Act requirements already factored into their roadmap, the company is positioning itself as the privacy-first alternative to Silicon Valley solutions that often struggle with European data protection standards. The investor composition also signals growing confidence in European AI startups’ ability to compete globally. MMC Ventures’ portfolio strategy has increasingly focused on companies that can leverage Europe’s strengths in privacy-conscious AI development while scaling internationally. Real-time recommendations reshape European retail Albatross’s technology differentiates itself through what the company calls “contextual discovery” – understanding not just what customers have purchased before, but how their preferences shift based on time, location, device, and even weather patterns. This nuanced approach is particularly valuable in European markets where consumer behaviour varies significantly between regions and cultural contexts. “Traditional recommendation engines treat every customer interaction as equal weight, but that’s fundamentally flawed,” explained Albatross CEO, whose background spans senior engineering roles at major European retailers. “A customer browsing on their phone during lunch break has different intent than the same person researching on desktop at home. Our engine adapts in real-time to these contextual signals.” The company plans to use the €10.5 million to expand across key European markets, starting with Germany and France, while building out partnerships with mid-market retailers who currently lack access to sophisticated recommendation technology. The go-to-market strategy focuses on demonstrating clear ROI improvements – typically 15-25% increases in conversion rates – rather than competing on features alone. With European e-commerce continuing to fragment across languages, currencies, and consumer preferences, Albatross’s ability to provide locally-optimised discovery experiences while maintaining central platform management positions them uniquely for the region’s retail challenges. This funding round suggests that European investors are backing infrastructure plays that can unlock growth for the continent’s vast but complex digital retail ecosystem.

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