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Why Building an Event Community is Important in 2020

I’ve always been skeptical with the use of the word “communities” in the business world. According to dictionary.com:

A community is a social, religious, occupational, or other group sharing common characteristics or interests and perceived or perceiving itself as distinct in some respect from the larger society within which it exists.

A community isn’t:

  • A directory
  • A freelance community manager
  • A Facebook / Slack / Telegram group
  • A member section of your website
  • A statement

For me, event organizers aren’t community builders per se. I’m not saying they can’t be good at creating elements of belonging that are similar to these groups, but events are temporary gatherings by definition. This is their strength.

So by this definition, I propose the words, “network” or “club” as more appropriate and descriptive as to what a number of self described “communities” actually are.

The recent evolution of the event industry was mostly focused on turning tradeshows and fairs into content marketing machines, with the rise of conference programs and educational initiatives.

Web Summit is living proof of this trend. What started as a small conference became one of the largest tradeshows in the Tech industry.

With social networks and in particular LinkedIn disrupting the way information and business relations were traded, some event organizers already understood that they needed to become platforms and that turning their audiences into communities would be both the most important and hardest task for them.

Renting square meters has nothing to do with a cult.

Initiatives launched by the World Economic Forum and TED are worth mentioning but their platforms are mostly an extension of the content/conference activity. It is not a community business.

You are not Reddit.

Community is the new moat

Investors are raging for communities and startups that built a following that goes beyond business. As reported in First Round Capital’s State of Startups in 2019, “nearly 80% of founders reported building a community of users as important to their business, with 28% describing it as their moat and critical to their success”.

There’s so many conferences, tools, newsletters, reports and communities about communities, that it’s worth an entire article. If you’d like to dive further into this topic, have a look into the work of CMX Connect (recently acquired by Bevy) and the book “Get Together: How to build a community with your people”, by Bailey Richardson, Kevin Huynh, and Kai Elmer Sotto.

With the pandemic, things were clear for event organizers. Either they were able to turn their business into a community or they wouldn’t survive. But is it too late already? Who really wants to be 24/7 part of a business community run by an event company?

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At Sesamers, we asked ourselves what was the meaning of our community from day 1. We didn’t really plan it, it just happened with karaoke parties (I’m still not sure if my voice has recovered) and our support to entrepreneurs without any financial interest – both usually help a great deal if you REALLY want to be identified as a community builder.

But it became less relevant for us as we were ramping up our business operations and we even tried to turn Sesame Summit, the annual gathering of our community, into a profitable business in 2020. Yeah. Not so much.

Quick litmus test: if people are still bragging about being part of your community long after you’ve produced your last physical event, you might have built something worth investing in.

And that’s what we did from the third week of March of this year onwards. With our weekly Coffee with Sesame, we gathered over 50 event organizers during 25 sessions to date. From this privileged viewpoint, we’ve seen first hand how Tech events are reinventing themselves and launching communities.

Case studies

This is a short overview of some initiatives that are aiming at turning annual events into subscription (and community) based businesses.

Educational approach: Afrobytes

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  • Description: a recurring (weekly) business networking event focused on specific topics to educate and connect leaders working with the African technology sector. Current focus: Connectivity, Fintech & Diversity
  • Format: 60min live workshop & 45min 1:1 networking
  • Pricing: $59-89/event
  • Platform: Run The World
  • Registration
  • Website: africantechindustry.com

Content approach: Hello Tomorrow

  • Description: The Core is a resource center including exclusive footage from this year’s Hello Tomorrow Global Summit, as well as panel discussions, keynotes and reports
  • Format: 6 month membership offered to all paid ticket holders, as well as a special network offer for investors
  • Pricing: 65-999€
  • Platform: Swapcard + WordPress (TBC)
  • Website: hello-tomorrow.org/the-core-by-hello-tomorrow

Integrated approach: Node by Slush

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  • Description: an online hub that connects startups with investors, partners, and mentors throughout the fall of 2020 (and potentially 2021).
  • Format: the event consists of monthly gathering hosted over several days to provide free and member-only webinars & roundtables.
  • Pricing: 29-109€/month
  • Platform: Hivebrite + Zoom + Slush Matchmaking
  • Website: slush.org/node-by-slush

Conclusion

We will see more offers popping up in the event industry in the coming weeks so this article might rapidly outdate itself. In fact, I hope it does. But the overall trend is here to stay.

For event organizers, this is a major change of focus and it requires new skills and hiring different profiles. Deciding which tools work best for your specific needs is also a big challenge. Event technology software isn’t good at community building in general.

For investors, you’ll need to continue to build platforms and expand your community work, with initiatives like Diversity.vcIncluded.vc or YSYS.

And for startup founders, it will either mean to double down on your existing effort in marketing and allocate more budget to this area; Or build it from scratch. The good news is that it’s never been so important to support your community.

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Fundraising 2 days ago

The European health-tech sector continues its robust growth trajectory, with personalised healthcare solutions attracting significant investor attention across the continent. This trend reflects growing consumer awareness of preventive healthcare and the increasing sophistication of at-home diagnostic technologies. Holo, a startup developing personalised lab testing and daily health tracking solutions, has secured €1 million in pre-seed funding to accelerate its mission of making precision health accessible to European consumers. The funding round was led by Calm/Storm Ventures and Mission VC, two investors with complementary expertise in health technology and consumer applications. This combination provides Holo with both deep sector knowledge and go-to-market experience crucial for navigating Europe’s complex healthcare regulations and fragmented markets. Pre-seed funding positions personalised health tracking for growth Calm/Storm Ventures’ participation signals confidence in Holo’s approach to democratising health insights through accessible testing solutions. The investor’s portfolio focus on consumer health technologies aligns perfectly with the growing European demand for proactive health management tools. Mission VC’s involvement brings additional expertise in scaling technology platforms across European markets, particularly valuable given the varying regulatory landscapes across EU member states. The €1 million pre-seed represents a substantial early-stage commitment for European health-tech, reflecting investor appetite for solutions that bridge the gap between clinical diagnostics and consumer wellness. Both lead investors recognise the significant opportunity in personalised health tracking, where traditional healthcare systems are increasingly supplemented by direct-consumer solutions. “We’re seeing unprecedented demand for health insights that people can act upon immediately,” noted a representative from the investment consortium. “Holo’s approach to combining laboratory-grade testing with daily tracking creates a compelling value proposition for European consumers seeking greater control over their health outcomes.” European health-tech market expansion accelerates Holo’s platform addresses a critical gap in the European healthcare landscape, where traditional systems often focus on treatment rather than prevention. By enabling users to access personalised lab testing and continuous health monitoring, the company positions itself at the intersection of two growing trends: the quantified self movement and precision medicine accessibility. The startup plans to utilise the funding to expand its testing capabilities and enhance its daily tracking algorithms. This development focus acknowledges the unique challenges of operating across European markets, where data privacy regulations like GDPR require sophisticated technical architecture and consumer trust remains paramount. Within the competitive landscape, Holo differentiates itself through its integrated approach to both laboratory testing and continuous monitoring. While competitors often focus on either diagnostic testing or wellness tracking, Holo’s combined platform offers users a more comprehensive view of their health status and trends. The funding positions Holo to capture market share in Europe’s expanding health-tech sector, where regulatory clarity around digital health solutions continues to improve. This represents a significant opportunity for European startups to compete effectively against US-based platforms while maintaining compliance with stringent EU data protection standards. European health-tech funding has consistently outpaced other regions in the preventive healthcare segment, indicating strong ecosystem support for solutions like Holo’s integrated platform.

Fundraising 2 days ago

European e-commerce is experiencing a paradigm shift as artificial intelligence transforms how consumers discover and purchase products online. The fragmented nature of European retail markets, with their diverse languages, currencies, and consumer preferences, creates unique opportunities for AI-powered solutions that can bridge these gaps intelligently. Paris-based Dialog has secured €3.7 million in funding to accelerate the development of its AI shopping agent technology. The round was led by Galion.exe, marking a significant investment in the emerging category of conversational commerce platforms designed specifically for European market complexities. AI Shopping Agent Investment Attracts European Venture Capital Galion.exe’s decision to lead this AI shopping agent funding round reflects the venture firm’s thesis on the intersection of artificial intelligence and commerce in Europe. The Paris-based investor has built a reputation for backing B2B software companies that address the unique challenges of operating across multiple European jurisdictions and markets. Dialog’s impressive traction metrics played a crucial role in attracting investment interest. The company has generated over 300,000 add-to-cart events through its platform, demonstrating significant user engagement and commercial viability. This level of conversion activity suggests that European consumers are increasingly receptive to AI-assisted shopping experiences when properly localised. “The European e-commerce landscape is ripe for intelligent automation that understands local market nuances,” said a spokesperson from Galion.exe. “Dialog’s approach to conversational commerce addresses real pain points for both consumers and retailers operating across diverse European markets.” Conversational Commerce Platform Targets European Market Expansion Dialog’s AI shopping agent operates as an intelligent intermediary between consumers and e-commerce platforms, using natural language processing to understand purchase intent and guide users through product discovery. The technology is particularly well-suited to European markets, where consumers often navigate multiple languages, currencies, and regulatory frameworks within a single shopping journey. The €3.7 million funding will primarily support product development and market expansion across key European territories. Dialog plans to enhance its multilingual capabilities and integrate with major European e-commerce platforms, addressing the fragmentation that has historically challenged cross-border retail growth in the region. Unlike Silicon Valley counterparts that often adopt a one-size-fits-all approach, Dialog has designed its platform with European regulatory compliance in mind from the outset. This includes GDPR-compliant data handling and transparent AI decision-making processes, positioning the company advantageously as European AI regulations continue to evolve. The competitive landscape in conversational commerce remains relatively open in Europe, with most established players focused on North American markets. This creates a significant opportunity for Dialog to establish market leadership while European e-commerce continues its rapid digitisation. Dialog’s successful funding round signals growing investor confidence in European AI applications that address real commercial needs rather than pursuing theoretical breakthroughs. As European venture capital increasingly focuses on practical AI implementations, Dialog’s approach represents a template for building sustainable, regulation-compliant technology businesses in the region.

event management funding
Fundraising 2 days ago

Europe’s fragmented event industry is ripe for digital transformation, with administrative complexity creating significant friction for organisers across multiple jurisdictions. Belgian startup Rookoo has secured €900k in funding to tackle this precise challenge, positioning itself at the intersection of AI-powered automation and European regulatory compliance. The funding round signals growing investor confidence in B2B software solutions that address sector-specific pain points across European markets. Rookoo’s platform promises to streamline event administration through intelligent automation, particularly relevant as European event volumes rebound post-pandemic. Event management funding targets administrative efficiency The €900k investment reflects broader trends in European enterprise software, where investors increasingly back solutions addressing regulatory complexity and operational inefficiencies. The funding enables Rookoo to expand its AI-driven platform across European markets, where event organisers face varying compliance requirements and administrative burdens. Rookoo’s approach leverages artificial intelligence to automate routine administrative tasks that typically consume significant resources for event organisers. The platform addresses pain points ranging from vendor management to regulatory compliance, areas where manual processes create bottlenecks and increase operational costs. The timing aligns with European businesses’ accelerated digital adoption, particularly in sectors where administrative overhead directly impacts profitability. Event management represents a prime target for automation, given the repetitive nature of many organisational tasks and the industry’s traditionally fragmented approach to technology adoption. Belgian startup targets global event industry transformation From its Belgian headquarters, Rookoo is building technology designed to scale across diverse European regulatory environments. The company’s focus on administrative chaos reflects deep understanding of European market dynamics, where cross-border events require navigation of multiple compliance frameworks. The startup’s AI-powered approach differentiates it from traditional event management software, which typically requires manual configuration and ongoing maintenance. Rookoo’s platform learns from user behaviour and industry patterns, potentially reducing the administrative burden that currently limits growth for many European event businesses. Belgium’s position as a European technology hub provides strategic advantages for Rookoo’s expansion plans. The country’s proximity to major European markets and established connections within the Brussels business ecosystem offer natural pathways for customer acquisition and partnership development. The €900k funding round positions Rookoo to capture market share in an industry where digital transformation remains incomplete. As European event organisers seek competitive advantages through technology adoption, solutions addressing fundamental operational challenges are likely to gain traction rapidly.

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